• Residential and Business Networks: Installation, restoration / repair / maintenance / upgrades and troubleshooting of downed networks
• Equipment troubleshooting / replacement: Troubleshooting / Installation, provisioning and configuration of defective equipment
• Connectivity restoration: Expertise in WAN, LAN, Wi-Fi troubleshooting / connectivity restoration, LTE network backups, VOIP, Access Points, POS and IP Camera systems.
• Brand familiarity: Among others, proficient with commercial brands like Cisco Meraki, ISR, ADVA, HP Aruba, Fortinet, and Cradlepoint, as well as most residential/small office brands such as Asus, D-Link, and Linksys.
• Equipment Expertise: Certified in CIENA/Nortel 6500, RLS shelves, Wave-servers, and INFINERA XT/MTC/XTC/XTM.
• Services Offered: Installation at data centers, head-ends, and ILA-sites; provisioning and configuration; optical fiber circuit installation; troubleshooting and repair; maintenance; Pre-install site surveys; and Post-install auditing.
• Experience: Lead technician on multi-shelf optical node installations for major clients, including Facebook, Comcast, Google, TATA, and SUMMIT data centers.
• Service Scope: Shelf installations, upgrades and maintenance at cellular network sites /AT&T and Verizon/.
• PC and Laptop Services: Design / assembly of new builds, upgrades, troubleshooting and repair.
• Data recovery / hard drive restoration
• Academic Background: Honor graduate from NCTI-Technical Institute of Colorado - Broadband Technician / Peer Networking.
• Certifications: Holder of multiple certifications from CIENA, including Tester T2.5, and various INFINERA certifications (MTC, XTC, XTM).
• Other degree: Bachelor’s degree in Multimedia Development - DTP and WEB development, Audio/Video editing, E-Commerce
• Training and Development: Experienced in training technicians on-site and off-site, fostering their proficiency and success in the industry.